You saved me many times from throwing my computer out the window! Your quick reliable service is second to none.
Date of Posting: 02 June 2009
Posted By: Cheryl V
It took us many years of mediocre computer techs before we found Luis, who we have now been using for 3 years. We have 5 computers that he regularly services and upgrades. He teaches me something new every time he comes so I can become more computer literate. His fees are very reasonable, he gets it done right the first time and always with a smile.
Date of Posting: 02 June 2009
Posted By: Karen Ekman
Glen Ellyn
Great Work Thank you so much
Date of Posting: 02 June 2009
Posted By: Sarah Christman
Carol Stream
Five stars for sure! You were great! - Jeanette
Date of Posting: 20 May 2009
Posted By: Jeanette Dan
Glen Ellyn
Luis/Alchemy Tech has saved us on many occasions whatever the problem may be. He goes out of his way and has helped in emergency cases via telephone as well. We only listen to his advice regarding purchases of hardware/software. It is reassuring to know we have someone like him to keep us up and running.
Date of Posting: 20 May 2009
Posted By: Annette Arnold-Chody
Round Lake
I have worked with Luis for over two years now. He has accomplished multiple tasks for us with the best knowledge and efficiency. He is always available for feedback and updates and ensures that as a customer we always have our questions addressed and our issues resolved. I will continue to work with him as new issues arise and highly recommend him if you require any type of advanced solutions.
Date of Posting: 18 May 2009
Posted By: Gino Domenella
Hawthorn Woods
Luis has been our IT guy for four years. He has helped our not-for-profit organization to be able to have equipment that is efficient and working properly on a small budget. He has great response time whenever we have had a issue; he is able to take care of the issue rapidly. His knowledge of the computer environment and software programs keeps us protected from potential problems. Everyone in our office enjoys working with him.
Date of Posting: 15 May 2009
Posted By: Patricia Haskins
Warrenville
Luis has helped me with my home computers and as well as office computers over the last 5 years. He always arrives with a smile on his face and seems to be able to fix any problem that might occur. He is reliable, efficient, completely knowledgable in his field. I trust with him with all my computer needs.
Date of Posting: 15 May 2009
Posted By: Beth Reis-Refer
Glen Ellyn
I just wanted to take a minute to say THANK YOU SO MUCH, for always being so nice and kind when I call for your help! I really appreciate everything you do for me. The computer says I\'m protected and is working GREAT!
Date of Posting: 11 May 2009
Posted By: Abigail Bruns
Joliet
Sarah has been a blessing to our Omnia project. We can\'t say enough good things about how much she has helped us, and especially her patience. Also, it is important to have an answer when it is needed without having to wait forever. We highly recommend their services. The Omnia Team! www.omniaarts.org
Date of Posting: 11 May 2009
Posted By: Bev Frier
Naperville
Luis is the best technician I've ever had the pleasure of working with. He is very smart and knows his stuff. I wouldn't trust anyone else with my computer.
Date of Posting: 04 May 2009
Posted By: Taryn Bessent
I would be at a total loss without Luis!! He is my computer guru!! He helps me with my computers at work and at home. He comes running with a big smile whenever we call him with computer issues, which given that we are all computer dummies here, is quite often!! He fixes our problems quickly and painlessly. Luis is nothing short of FABULOUS!!
Date of Posting: 01 May 2009
Posted By: Ashlee Rooney
Glen Ellyn
We are a small company in Glen Ellyn and when we need help Luis is always prompt and knows what he is doing. We count on Luis to fix all of our crazy little quirks and get us back up and running. If the problem can't be fixed over the phone he is at our office ASAP.
Date of Posting: 29 April 2009
Posted By: Michelle Wilson
Glen Ellyn
Luis does an excellent job servicing our home computers. He is prompt to respond, efficient in his work, and thoughtful, patient, and very kind concerning our questions and concerns. We think that he's the best around.
Date of Posting: 23 April 2009
Posted By: Cynthia Willcutt
Warrenville
Luis has always been helpful and someone we can count on to assist with our computer needs.
Date of Posting: 23 April 2009
Posted By: Vicki Mordell
Wheaton
Luis is extremely conscientious. He is always prompt and is very customer service oriented. He can always get to the bottom of any issue we may have with anyone of our computers or printers. He is personable, respectable and always more than pleasant, he has a great personality. Kim Toliver......customer since the beginning!
Date of Posting: 22 April 2009
Posted By: Kim Toliver
Glen Ellyn
I found Sarah very patient with me and would be more than happy to recommend Alchemy Tech to any one that needs help as I did.
Date of Posting: 22 April 2009
Posted By: Elizabeth Tilden
Lombard
Both Sarah and Luis were wonderful to work with. They are very knowledgeable, accommodating and professional.
Date of Posting: 21 April 2009
Posted By: Jody Dan
Glen Ellyn
First of all, I would give Alchemy Tech five stars. Luis has been a lifesaver with his technical knowledge, professionalism and ability to get any job done, big or little. I have recommended him to all my friends as he has proven to be a contact worth sharing.
Date of Posting: 20 April 2009
Posted By: Jen Corona
Glen Ellyn
Luis has been the most efficient, thorough computer specialist I have ever had. I trust the work he does and have felt confident recommending him.
Date of Posting: 19 April 2009
Posted By: Mary Ellen Duvall
Glen Ellyn
Alchemy Tech was recommended to us by a close business/personal friend. They have always been able to get to the bottom of whatever computer problem(s) we have had in the two years that we have been calling them. In a couple of instances, they actually came in and saved the day when a piece of hardware failed, or a email program froze up! Everyone there, especially, Luis and Sarah are great to work with and I would not hesitate to tell anyone to use their services.
Date of Posting: 13 April 2009
Posted By: MaryAnn Rose
Lombard
Alchemy Tech understands that I'm running a business and not an IT company. We just need our IT to work for us. In the past, we've worked with vendors who didn't understand this concept. The folks at Alchemy help us with practical solutions we can manage economically and technically. They are also very pleasant to work with.
Date of Posting: 09 April 2009
Posted By: Rob McCoy
Rolling Meadows